Refund policy

RETURN & REFUND POLICY

We accept returns within 14 days of delivery.

To be eligible for a return, items must be unworn, unwashed, unused, and returned in their original condition with all original tags attached.

Return Shipping

Customers are responsible for return shipping costs unless the item received was incorrect, damaged, or defective.

Refunds

Once your return is received and inspected, we will notify you of the status of your refund. Approved refunds will be issued to the original payment method.

Original shipping charges are non-refundable unless the return is due to an error on our part.

Final Sale Items

Items marked Final Sale are not eligible for return or refund.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us as soon as possible at hello@knitriot.com so we can make it right.

Order Changes & Cancellations

Orders begin processing quickly. Once an order has been processed or shipped, we may not be able to modify or cancel it.

For return questions, contact:

Knit Riot
hello@knitriot.com